ABOUT Hantai Electrical

Henan Hantai Electrical Equipment Co., Ltd. is a technology-based enterprise specializing in the research and development, production and sales of intelligent frame circuit breakers, molded case circuit breakers, small circuit breakers, contactors, thermal relays, dual-power automatic transfer switches and other products.

The company has a group of excellent engineering and technical personnel, with a spacious purification production area. It has strong technical force and complete scientific and technological testing equipment.

In the spirit of pragmatism, innovation, efficiency and win-win, the company has achieved a series of remarkable achievements and outstanding performance. Over the years, the company has adhered to the principle of "professionalism and sincere service". All the company's products strictly implement relevant national standards and international standards. In recent years, the products have been widely used in domestic power transmission and distribution, agricultural network transformation, urban and rural transformation and other supporting projects.

Since its establishment, the company has been adhering to the "quality first, quality service, positive and enterprising" business philosophy: always implement the "people-oriented, customer first" service attitude; Always adhere to the business tenet of high quality and high efficiency, so that the company's high and low voltage complete sets of equipment in the fierce market competition has always been in the leading position, to provide customers with high-quality and reliable power products.

2019

Year Established

500

W
Registered Funds

29

Number of products

30+

Number of employees

CORPORATE ENVIRONMENT

COMPANY CULTURE

Corporate Mission

Focus on the production of low-voltage equipment

Corporate Vision

Striving to be a brand name supplier of low voltage equipment

Company Philosophy

Quality first, quality service, positive enterprising

Company Objectives

Consistently high quality and high efficiency

SERVICE CONCEPT

In order to truly realize the purpose of "serving users, being responsible for users, and satisfying users", Hantai Electrical makes the following commitments to users regarding product quality and service:

First, our company guarantees that the production of links will be strictly in accordance with the implementation of the company's system, no matter in the product design, manufacturing, product inspection process will be in close contact with the user, the owner, feedback information, and at any time the user and the owner are welcome to visit our company to guide.

Second, for key projects supporting equipment and products, to ensure that the contract requirements for delivery, the need for technical services, will send technical service personnel to participate in the unpacking and acceptance and guide the installation, commissioning work until the normal operation of the equipment.

Third, to ensure that the user to provide excellent pre-sale, sale and after-sales service, pre-sale to the user to introduce the performance of the product and the use of methods, and provide relevant information. Obligation to invite the demand side to participate in the technical design review of the supply side when needed.

Fourth, according to user demand for the demand side to organize business training on equipment installation, commissioning, use, maintenance technology. Key users of quality tracking, user visits, in a timely manner according to user needs, and constantly improve product performance, improve product quality.

Fifth, the equipment (products) running twelve months for the warranty period, the quality of the warranty period by Hantai Electrical is responsible for, and the implementation of the product "three packages" (package repair, package replacement, package return).

Sixth, more than the "three packages" period of the product, to ensure that the provision of maintenance parts and maintenance services according to user needs to do a good job. For the product accessories and wearing parts at factory prices to provide preferential.

Seven, after receiving the user to reflect the quality of the problem information, within two hours to make a reply or send service personnel to arrive at the scene as soon as possible, so that the user is not satisfied, the service does not stop.

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